Company : Alfa
Website :

Phone : (+961) 3 391 111 / +961 3 391 000 - Office (+961) 3 391 109 - 111 - Helpline / fax
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Alfa: Connecting Lebanon to the World

Introduction

Alfa is a leading telecommunications company in Lebanon, with a track record of over 30 years in the market. The company offers a wide range of mobile, fixed-line, internet, and entertainment services, connecting people, businesses, and communities to drive a brighter digital future.

Services

Alfa offers a variety of plans and services to meet all its customers' needs:

• Mobile Phone: Alfa boasts state-of-the-art 4G and 5G networks, offering prepaid and postpaid plans with unlimited minutes, messages, and data, as well as international roaming and value-added services like Alfa Surprise and Alfa Rewards.
• Fixed Phone: With fiber optic packages, landline telephony, and home internet, Alfa provides stable and high-speed connections, perfect for remote work, content streaming, and family entertainment.
• Internet: Alfa offers fiber optic, DSL, and 4G LTE plans for different budgets and needs, ensuring a fast and reliable browsing experience.
• Entertainment: Enjoy a wide selection of live TV channels, streaming services, and mobile packages with access to platforms like Starz Play and Netflix.

Innovation

Alfa is at the forefront of technology, continuously investing in state-of-the-art network infrastructure and deploying innovative solutions such as:

• Internet of Things (IoT): Alfa connects smart devices for homes, cities, and businesses, driving automation and efficiency.
• Cloud Computing: Alfa securely hosts data and applications, enabling agile and flexible business solutions.
• Augmented Reality (AR) and Virtual Reality (VR): Alfa explores the possibilities of these immersive technologies in education, entertainment, and commerce.

Future

Alfa is committed to Lebanon's digital development, focusing on expanding network coverage, affordable internet access, and promoting the adoption of emerging technologies.

Analysis

Alfa is a dominant player in Lebanon's telecommunications market, standing out for:

• Wide range of services: From mobile telephony and internet to business solutions and entertainment, Alfa caters to all imaginable digital needs.
• State-of-the-art network: Constant investment in 4G and 5G infrastructure ensures superior connection speeds, ensuring a smooth and uninterrupted experience for all.
• Commitment to innovation: Alfa delves into cutting-edge technologies like IoT, cloud computing, AR, and VR, paving the way for a transformed digital future.
• Corporate Social Responsibility: Alfa recognizes the importance of giving back to the community. Their corporate social responsibility program includes educational, environmental, and community development initiatives.

Challenges

Alfa also faces a series of challenges, such as:

• Competition: Lebanon's telecommunications market is highly competitive, with two main operators: Alfa and MTC.
• Regulations: Government regulations can impact Alfa's telecommunications business.
• Digital Divide: The digital divide is a significant issue in Lebanon, as not all residents have access to the internet.

Alfa is working to address these challenges and maintain its leadership position in Lebanon's telecommunications market. The company is investing in innovation, expanding its network coverage, and offering affordable services.

Plans :
Regular Postpaid Line: Price: $16.67 per month (VAT excluded). Additional Requirements: None for regular numbers. Foreign Non-
Residents Postpaid Line: Price: $16.67 per month (VAT excluded). Additional Requirements: $50 deposit.
More Than 5 Lines Postpaid: Price: $16.67 per month (VAT excluded). Additional Requirements: $20 deposit for each line above 5.
ALFA POSTPAID Plan: Monthly Subscription: $5 per month. Free Minutes: 60 minutes per month for calls to Alfa (local mobile or fixed numbers) and other local mobile numbers. Minute Rate: Alfa to Alfa and to another local mobile or fixed number: $0.04 per minute. Alfa to an International number: SMS Rate: Local SMS: $0.02 per SMS. International SMS: $0.07 per SMS.
Prepaid :
Alfa Prepaid New Line: Price: $7 (VAT excluded). Initial Validity Period: 10 days from the first call. During the validity period, you can recharge, make and receive calls, and send SMSes.
Tariffs for Calls & SMSes: Peak Time (8:00 am till 10:00 pm): Local Call/minute: 8 cents. Local SMS: 2 cents. International SMS: $0.07.
Off-Peak Time (10:00 pm till midnight): Local Call/minute: 7 cents. Local SMS: 2 cents. International SMS: $0.07. Midnight till 8:00 am: Local Call/minute: 5 cents. Local SMS: 2 cents. International SMS: $0.07.